An out-of-hours repairs line that answers tenants in your company's name. It talks them through the simple fixes and sends genuine emergencies straight to whoever's on call. The rest? Waiting in your inbox by morning.
It doesn't replace your team. It takes the night shift off them.
This is what your tenants hear. Your company's name, your properties and your contractors. Your rules on what counts as urgent.
But someone still has to answer them. Usually the same person, usually asleep, usually for something a tenant could fix in two minutes with the right instructions.
A tripped switch on the consumer unit. Your on-call person is up, talking a tenant through it, then lying awake for an hour after.
Boiler pressure has dropped. A two-minute fix if someone talks them through it. If not, it's an emergency callout at evening rates.
The office has just shut. The tenant can't get through so they send an email instead. Nobody sees it until Monday.
Your properties and contractors. Your on-call contact. Your rules on what counts as urgent. It sounds like your business, not a generic bot.
Forward your out-of-hours repairs number to Ringo, or give tenants a dedicated repairs number. Your office line stays exactly as it is.
Simple faults get talked through on the call. Genuine emergencies go straight to your on-call contact. Gas always goes to 0800 111 999.
One email per call with the tenant, address, problem and recording. You'll see straight away whether it was sorted on the call or needs a contractor.
Ringo isn't there to replace your team. It takes the repetitive calls and the 3am ones so your people can focus on the jobs that need them. And when the portfolio grows, you won't need another hire just to cover the phones.
A one-off setup, then one monthly fee based on your portfolio size and call volume. No long-term contract. After three months we go through your call data together. How many calls came in, how many were sorted on the call and what that saved you.
Fifteen minutes. We'll set up a demo line in your company's name. Ring it yourself with a real fault and see what happens.
No payment details needed.